Frequently asked questions
- Is it safe to purchase products from the TOKILE website?
Yes, it is safe to purchase products from the TOKILE website. We use secure payment gateways to ensure that your personal and financial information is protected. - What is TOKILE 's return policy?
TOKILE offers a 30-day return policy for products purchased on our e-commerce website. Please refer to our Shipping, Return & Refund Policy page for more information. - Does TOKILE offer warranty on its products?
Yes, TOKILE offers a warranty on all of its products. Small appliances include a one-year warranty, with an additional year if purchased online from the TOKILE store. Major appliances include two-year warranty. - Does TOKILE offer international shipping?
No unfortunately TOKILE does not ship internationally. - Are there any promotions or discounts available on the TOKILE website?
Yes, TOKILE occasionally offers promotions and discounts on its e-commerce website. Please sign up for our newsletter to receive updates on promotions and discounts. - Can I purchase replacement parts for my TOKILE appliances on the e-commerce website?
Unfortunately you cannot buy parts directly from the TOKILE store. However, you can contact us by email to place an order.